Russel Carlo
Liliw, Philippines
Customer Support Representative - Email / Chat
Local Time - 12:54 PM
About Me
This past 9 years in working as both customer service and technical support representative in a business process outsourcing company, I developed a wide range of skills and knowledge of relevant applications and equipment on computers and I build an in-depth understanding of credit reports of a certain company when I was with Dun and Bradstreet.
My job experiences brought my communication skill to a higher level, especially that I have worked with American and Australian clients. I have an effective listening and understanding, skills, I am always ready to face challenges, get along with people very well and I am very much open to learning.
Relevant experience and qualifications:
-Proficient in PC. Have computer skills specifically customer service software
-Type 60 WPM
-High level of responsibility and fast-learning traits
-Quality customer service and communication skills.
-Tremendous attention to detail.
-Capacity to multitask under pressure.
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$6/hr
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