I have been in the customer service and sales industry for 6 years and was a site supervisor for a contact center. Part of my role is to handle escalation support, sales training and customer support.
Customer service has always been a part of my work life as in my previous experience, we practice customer first principle. I can deliver what is required of me on a timely manner while ensuring customer satisfaction. I can work with grace under pressure and guarantee your organization that I will be a value add. I am a person with a versatile skill set and I can say that Organizational abilities and attention to detail are among my strongest assets
I enjoy connecting with people and ensuring that they will get the best service. By working closely with people you can better understand their needs and aspiration.
I love using technology and learning about new programs.
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