About Me
Dedicated and solution focused Customer Support Executive with strong communication skills and a passion for delivering exceptional customer service. Experienced in handling queries, resolving complaints, and ensuring customer satisfaction across voice, email, and chat platforms. Skilled in CRM tools, problem solving, and maintaining a calm and professional demeanor in high pressure situations.
Known for building rapport with customers, understanding their needs, and providing prompt, effective support. Committed to contributing to a positive customer experience and supporting business growth through outstanding service.
Core Skills:
✔️ Customer handling voice/chat/email
✔️ Problem resolution & escalation
✔️ CRM tools Zoho, Salesforce, Freshdesk, etc.
✔️ Product knowledge & communication
✔️ Time management & multitasking
✔️ Customer satisfaction & retention
My Expertise
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$2/hr
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