, USA
Customer Service and Social Media Manager
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About Me
I have over 9 years of Customer Service Experience, three of these years have been done as a supervisor handling at least 20 staff members. I've worked for different US-based companies providing customer care and technical support in the BPO industry.
I have helped our line of business hire employees. I have designed and maintained spreadsheets to track individual and team performance statistics. I am a visionary with track record of implementing best practices and improve KPI's.
I've also worked as an Executive Assistant from home for over a year and I am well versed with the following:
- Zendesk
- Gorgias
- Mailchimp
- Manychat
- Schedugram
- Hootsuite
- Later
- Amazon Seller Central
Give me a call or message for more information. I hope to make your successful projects.
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$20/hr
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