I AM ROSALINA MALABED 33 years of age and I am working in a call center industry for 2 years as a customer service representative and 6 months as a collection specialist. As a Customer Representative, we handle customer inquiries, complaints, billing question, payment extension/ service request. Calm angry customer, repair trust and locate resources for problem resolution and design best option solutions. I am working also as a Telemarketer for the insurance company and Tax company for 6 months. I've handled multiple lines of businesses such as Financial, Sales, collection.
I am always willing to learn and willfully familiarize myself with the product in order to provide the best possible support to customers.
I will always make sure that all work is completed by me with the quality and passion so you can rest assured that work will deliver with satisfaction.
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