Ron

I am enthusiastic, reliable and hardworking individual who has over 7 years of experience giving professional, efficient and high quality service to various call center companies.

Currently working part-time as a technical support rep for an eCommerce Software Company. But i started as Team Lead until i had to take on part-time so i can look after my wife and our new born son.

Previously worked as an IT Help Desk Analyst with Extensive and comprehensive experience in Customer operations mainly in Customer Service, Retention, and Advance Level Technical Support.

I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support Chatlio/Slack and Zendesk and am eager to learn to use any new tools that get the job done well.

I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivat