About Me
I began my career as a Customer Service Representative, where I gained valuable experience in client communication, issue resolution, and handling high pressure situations. This role strengthened my ability to empathize with customers while maintaining a professional demeanor. Later, I advanced to a Senior Financial Analyst position at a U.S. tax firm, where I specialized in tax planning, financial reporting, and data analysis. I collaborated closely with CPAs and clients to ensure compliance and uncover cost saving opportunities. My background blends analytical thinking with strong interpersonal skills, and I’m proficient in tools like Excel, QuickBooks, and CRM systems. I take pride in delivering both accurate financial insights and exceptional customer service. Im now eager to bring my expertise to a dynamic organization where I can contribute to both financial operations and client satisfaction.
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