My name is Rodrigo Tobar I´m 23, I live in El Salvador, Central America. I have 3 years of Industrial Engineering and I´m currently studing Information Technologies. I work for TELUS International part of TELUS Communication. My team is in charge to assist business and corporate clients. My main goal on every call is to solve issues with billing, phone orders, bill explanation, rate plan optimization and cost effective solutions. My commitment with my clients is always my main goal, to me the first call resolution is the way that I can ensure the extreme satisfaction of my clients always providing and keeping a confortable business environment and respect.