A dedicated and skilled professional with a versatile skill set and vast sales experience. Has the ability to instill a shared, enthusiastic commitment to customer relationship building as a key driver of company/business goal attainment. Ive been in the BPO industry for almost 9 years now. I handled and supported different accounts like Customer Service, Technical Support, Lead Generation, Appointment Setting, and Account Executive/Manager. I am highly experienced in researching and resolving customer problems by utilizing strong problem solving and communication skills to deliver customer satisfaction. In depth experience assessing individual needs, up selling and cross selling solutions to serve better both the customer and the company I am also facilitating B2B/B2C sales deals, and nurturing account relationships positions me to impact your company/business substantially. I am Detailed oriented, multi tasker that excels in high volume customer service environments.
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