Marikina City, Philippines
Customer Service Specialist
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About Me
I am an experienced professional with a diverse background in collection management, sales, and supervision. In my most recent role as a Collection Specialist at Empire Peak, I effectively managed a portfolio of accounts, employed online collection strategies, leveraged digital tools for debt recovery, and consistently met or exceeded collection targets.
Prior to that, I worked at Oklik Lending Company as a Collection Specialist, where I optimized collection processes, used innovative communication channels, and played a pivotal role in reducing outstanding debts.
My earlier experience includes serving as a Sales Associate at Home Credit Consumer Finance Philippines, where I consistently achieved sales targets, provided tailored lending solutions, and built strong client relationships. I also worked as a Sales Associate at Robinsons Specialty Stores Inc., representing a high end clothing brand and contributing to sales growth.
I started my career as a Factory Supervisor at CDO Foods
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