About Me
Goal oriented Technical Analyst with about 3 years of expertise in the software development lifecycle for diverse clients. Part of cross functional teams to deliver and support 10+ projects on time and within budget to achieve a 50% increase in user adoption and satisfaction.
CRM Implementation specialist in optimizing and customizing SuiteCRM workflows for 15 clients and cutting response time by 75%. Managed 10+ CRM projects with client support, resolving 90% of issues.
Dedicated professional with a track record of excellence in customer service. Reduced customer complaints by 75% while handling over 150 daily complaints and issues, achieving consistent call time and quality standards of 75%.
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$7/hr
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