, Philippines
Chat Support Specialist
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Local Time - 06:16 PM
About Me
Customer Service
● Memorized all company products and services to be able to answer all customer questions quickly and efficiently, and make relevant actions
● Handled 20+ customer on a daily basis, giving detailed, personalized, friendly, and polite service to meet customer’s expectation
● Have different approach to different customers depending on their needs and making sure not to lose my cool at all time
Technical
● Receiving source data such as customer names, address, phone number, credit card information, and entering these data into various software without any mistakes
● Skilled at using different software and computer tool while keeping a conversation to customers
● Able to set up desktop computers, headphones, or any other chat client service to converse with customers
● Basic knowledge on different applications like Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Publisher, Basic Website Design
Communication
● Conversational in both our native tongue which
My Expertise
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$3/hr
Total Earnings
$ 0
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