Rheza Cabugao

Experienced Customer Service with over almost 4 years of experience in BPO and Telecommunication Company. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manage administrative functions of the practice. Provide thorough answers and solutions and provide an exceptional customer experience.


I have always been motivated by the desire by setting and reaching deadlines gives me such a sense of accomplishment. I love creating an organized schedule for completing a task and achieving my goals on time. For example, when I ran a music festival event last May, I set multiple deadlines for a variety of tasks leading up to the event and by achieving each milestone it motivates me to keep working and helped me to ensure that the event ran smoothly. I am also been motivated to work hard because of my children to be able to provide them a better future. And my most excited about this work is to help people make their work ran smoothly, that’s what I’ve been doing for the past years helping people