About Me
With over 6 years of professional experience, which includes 5 years in the insurance sector, I bring a strong
background in claims assessment, client management, and administrative support.
Currently, as a Claims Assessor, I am responsible for overseeing the finalization of claims related to loss/damage
shipments from major carriers such as Aramex, Border Express, and Followmont. Utilizing Zendesk, I effectively
correspond with clients, addressing inquiries and resolving complaints in a timely manner. Moreover, I compile
weekly reports using Salesforce, detailing the teams claim finalizations, new claims lodged, and pending claims
nearing expiration.
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