Remle Patani
Caloocan, Philippines
Customer Service Specialist Order Processing & Multichannel Support
Local Time - 09:05 PM
About Me
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Customer Service & Order Processing Specialist
Inbound/Outbound Chat & Call Support Multichannel Communication
Customer focused professional with expertise in order management, multichannel support, and client satisfaction across diverse industries. Skilled in high volume inquiry handling, issue resolution, and accurate end to end order fulfillment.
Core Skills
Multichannel Support – Calls, live chat, and email with clear, empathetic, solution driven communication.
Order Processing – Entry, verification, payment, and delivery coordination with precision.
Industry Adaptability – E commerce, telecom, healthcare, and service based sectors.
Customer Retention – Escalation handling, complex issue resolution, and upselling.
Technical Proficiency – Zoho CRM, LiveAgent, and order/ticketing systems.
Process & Compliance – Accurate records, database updates, and policy adherence.
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$5/hr
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