About Me
Arabic/English
Enterprise Client Support:
Provided exceptional technical support and assistance to enterprise clients for MENA, US, AU, CA and EMEA using Kindle devices and services.
Served as the primary point of contact for enterprise clients using the kindle
publishing platform.
Provided professional and knowledgeable assistance via phone and emailchannels.
Handled a high volume of customer inquiries through various channels, including phone, email.
Troubleshot technical issues, provided product information, and assisted customers with account management.
Addressed inquiries
troubleshot technical issues, and
guided clients through the
publishing process
Investigated and
resolved client concerns, ensuring
timely and accurate resolution of
problems.
Collaborated with
internal teams to address complex
technical issues, escalated when
necessary, and followed up to
ensure customer satisfaction.
Built strong relationships with enterprise clients by understanding their unique
My Expertise
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Certifications
$15/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
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