About Me
• Experience in design and development of interactive Develop/Maintain online Dashboards, Data collection, Analysis, and Visualization, utilizing a range of tools & Technologies.
• Creating Daily and monthly project reports and senior management review reports.
• Transaction monitoring daily, by taking samples of the transactions handled by the agents in the process
• Record the QA scores of all the agents and give feedback on their scores daily
• Prepare the action plans for the agents who are not meeting the quality requirements and target QA score in the process
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$4/hr
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$ 0
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