Ramon Laurino
Cebu City, Philippines
Instructional Designer, Quality Specialist, Recruitment Specialist
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About Me
My name is Ramon Laurino Jr. or Ram as my friends call me, excellent in both writing and speaking English. My educational background, a degree holder of BS Elementary Education, my work experience in the call center industry for more than a decade, have helped me to become effective Instructional Designer.
Over the years of working in the BPO industry, from different channels and departments, such as Training and Development, Quality Assurance and Recruitment, which include tasks such as call calibration, creating learning materials, screening resumes, rounding up interviews, drafting offer letters, signing contracts with vendors, and building client relationships, I have come to a point where I find myself becoming a valuable member and a main contributor to the successes of my teams.
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