Rakesh Kumar

I am a dedicated and customer oriented professional with a strong background in providing high quality support and technical assistance. With over two years of experience as a Customer Service Representative and Computer Operator at Randstad, I have a proven track record of effectively interacting with clients, resolving conflicts, and clearly explaining service benefits to ensure a positive user experience.



My approach to customer support is backed by a solid technical and managerial foundation, including a Bachelor of Computer Applications and Graduate Certificates in both Information Technology and Project Management. This unique blend of IT knowledge and project management skills allows me to handle complex technical inquiries while maintaining excellent organization and time management.



I am fluent in English and Hindi, which enables me to support a diverse range of customers. Whether it is managing help desk tickets, resolving disputes, or providing general guidance.