New Delhi, India
IT Support Specialist with over 7 years of experience in service desk
Local Time - 03:01 PM
About Me
IT Support Specialist with over 7 years of experience in service desk operations, technical
support, and customer service. Proven expertise in incident management, SLA compliance,
and CRM tools such as SAP CRM, Cisco Finesse, and Siebel CRM. Known for handling
escalations, training new staff, and delivering excellent end user support. Certified in digital
tools and communication, with strong interpersonal and problem solving skills.
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