
About Me
➢ Experienced Incident and Operations Manager with a proven track record in IT service management
and problem resolution. Skilled in leading cross functional teams to resolve critical incidents swiftly,
minimizing impact and ensuring service restoration. Passionate about delivering exceptional customer
service and optimizing incident management processes to enhance organizational efficiency.
➢ Versatile generalist successful at handling multiple tasks and roles daily with no loss to quality or
speed. Skills include inventory management, solution development and working with minimal direction.
Familiar with offering support in fast paced environments.
➢ Motivated individual with business acumen and willingness to take on challenging roles. Tech savvy
and quick learning with technical know how, social media expertise and sales abilities to support and
drive substantial growth.
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$6/hr
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