About Me
Experienced Technical Support Analyst with a strong background in troubleshooting and resolving complex technical issues. Proficient in providing timely and effective support to end users, utilizing strong communication skills. Skilled in diagnosing and resolving hardware/software issues and ensuring customer satisfaction. Skilled in utilizing ticketing systems and maintaining detailed records of support interactions. Known for a customer centric approach and a commitment to delivering excellent service. Known for strong leadership qualities, with a track record of mentoring junior team members and driving process improvements. Demonstrates adaptability in fast paced environments and a commitment to delivering high quality service. Eager to contribute technical expertise to enhance user experiences and support organizational goals.
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$6/hr
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