About Me
My name is Ragul Parthickraj Ravichandran, and I have 4 years of experience in IT support and desktop engineering. Over the years, I have developed strong expertise in:
Desktop and Laptop Troubleshooting hardware/software issues
Operating System Support Windows 7, 10, 11
User Account Management Active Directory, password resets
Outlook Email Configuration POP3/IMAP/Exchange
Network Troubleshooting LAN/WAN, DNS, gateway issues, file sharing
Printer and Peripheral Device Support
Remote Support Tools AnyDesk, TeamViewer, RDP
Software Installation and Licensing Management
System Health Checks and Regular Maintenance
Managing Support Tickets and Service Contracts
I have hands on experience in domain network environments and tools like Zscaler. I’m also comfortable handling vendor coordination, incident logging, and performance monitoring.
My Expertise
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$4/hr
Total Earnings
$ 0
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