About Me
Purity Kamundi is an accomplished IT professional with a Bachelors degree in Information Technology and over two years of experience in technical support roles. My expertise in IT service management, including incident logging, analysis, and resolution in accordance with ITIL guidelines. I have hands on experience with desktop operating systems, productivity software, and business applications, I have a proven track record of enhancing IT service delivery and customer satisfaction, making me well equipped for roles such as Service Desk Analyst and IT support.
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