About Me
I am a versatile operations and client success professional with over 4 years of experience driving excellence in customer support, workforce management, quality assurance, and process optimization. Throughout my career, I have successfully managed client onboarding, resolved escalations, optimized workflows, and led training initiatives in both startup and corporate environments. Skilled in CRM systems, data reporting, and cross functional collaboration, I am dedicated to enhancing team efficiency while maintaining high standards of service and customer satisfaction. My ability to design and implement SOPs and conduct root cause analysis has consistently improved operational performance and customer retention. Fluent in Hindi and English, I bring strong communication skills and a solutions oriented mindset to every challenge.
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$6/hr
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