About Me
Hi,
I have total 3.6 years of experience. I am specialized in International voice calls & chat process. I also have an experience into Insurance backend operations. I have worked on multiple roles so I am open for Voice calls, query handling, customer satisfaction, backend operations, giving information to the customers, answering the chats of the customers, handling client interactions etc.
I am good at MS Word, MS Excel, MS Powerpoint.
Technically I have worked on the Tools like Twilio for Customer Chats, BMC Remedy Ticketing Tool, JIRA for creating Queries, Have very basic knowledge on Azure & Atlassian.
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