New Delhi Area, India, India
ITIL expert, SSBB certified from ASQ
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About Me
Black belt with global Lean Six Sigma implementation experience in Telecom and IT Service with more than 12 years of professional experience in the areas of multiple RFI/RFPs, Solution & Opportunity Identification for Potential /Prospective Customers and re-engineering exposure for process, Project Management, Process Excellence/Quality, lean Six Sigma, Process Re-engineering, Customer Service, Business Process Outsourcing and people management.
Certified Lean Six Sigma Black Belt and Certified Lean Six Sigma Trainer with expertise in using process knowledge, technology & analytic to solve business problems
Professional exposure and competence for IT Operations and Shared service, supporting ~79 resources across Romania, Egypt & India; completed 5 Lean Six Sigma projects.
Expertise:
Process - Improvements & Implementation of new services.
Consultative Selling - Creating growth opportunities, Driving new deals,Revenue growth imperatives and Client Relationship
Business Operational Mana
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