About Me
A dedicated 6yrs 11 months experienced associate in the field of customer services, complaints department, subject matter expert and in compliance operation.
• 3yrs of experience in international chat process Vodafone UK with Vodafone Shared services worked as customer service representative, customer escalation desk and as a subject matter expert December 2014 – November 2017
• At present working with Amazon as senior compliance Associate Dangerous goods where we deal with product audits to make sure there is 100% adherence to transport regulations IATA, IMDG, DOT and storage of products in FCs of Amazon worldwide and currently involved in solving the worldwide tickets raised from FC’s so that the products are stored accordingly in compliance with transport regulations have taken up various tasks for process improvement which is directly helping in improving customer experience. Have been working as an individual contributor, in direct contact with various stake holders
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