Pratik Jadhav
Pimpalgaon Baswant, India
Technical Support Executive
-
Local Time - 08:40 PM
About Me
IT Service Desk Analyst with 4.5+ years of experience providing L1 technical support in international enterprise environments. Skilled in Windows troubleshooting, Active Directory administration, Microsoft 365 support, Citrix environments, and basic networking. Experienced in incident management, service request handling, and resolving high volume tickets through phone, chat, and ticketing systems while maintaining strict SLA compliance and delivering high customer satisfaction.
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$16/hr
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