Prathamesh Majalkar
Thane, India
Banking Operations | KYC | Customer Complaints support & CRM Expert
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Local Time - 12:03 PM
About Me
I am a Banking Operations professional with 7+ years of experience in customer service, complaints management, and regulatory compliance. I have worked with reputed institutions like IndusInd Bank and RBL Bank, handling credit card disputes, RBI escalations, and high priority customer cases.
Currently, I work as a V KYC Executive, specializing in customer verification, PAN validation, and compliance checks. I have strong expertise in resolving complex issues, ensuring accuracy, and maintaining service quality.
I am proficient in Finacle, CRM tools, LOS/Jocata, and corporate internet banking systems. My strengths include non voice support email/chat, grievance handling, and stakeholder coordination.
I am detail oriented, reliable, and committed to delivering efficient and compliant solutions. I aim to help businesses improve operations, enhance customer satisfaction, and maintain regulatory standards.
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$3/hr
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