

Male, India
Remote IT Support L1/L2/L3 • Microsoft[removed]Office 365 Support
Local Time - 04:09 PM
About Me
Hello,
I am an experienced IT Infrastructure and Remote Support Specialist with over 15+ years of
experience supporting global clients. I specialize in Microsoft 365, system administration, and cloud
platforms like Azure and AWS.
I have strong experience in resolving L1/L2/L3 technical issues, managing enterprise IT
environments, and ensuring high system availability. I am confident in handling remote support,
ticketing systems, and SLA driven environments.
I am an immediate joiner and available for long term remote freelance projects. I am committed to
delivering high quality support and ensuring client satisfaction.
Looking forward to working with you.
Regards,
Prashant Hirve
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