
About Me
Results driven Application Support Engineer L4 with 3+ years of experience in production support,
incident management, and infrastructure monitoring across enterprise environments. Proven ability to
handle major incidents, reduce MTTR, and ensure SLA compliance in 24/7 operations. Skilled in
monitoring tools, SQL, Linux, cloud platforms, and automation scripting, with hands on experience
supporting application, infrastructure, and cloud environments. Strong collaborator with expertise in driving
root cause analysis, system reliability, and continuous improvement.
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