About Me
hey i'm pranit i have experience in all types of support like
• Validate the reports requirements.
• Worked as Technical Support Associate, interact with customer via chat and voice for the purpose of resolving technical issue.
• As per Ticket Raised by user resolve their queries.
• Sorting out day to day queries of end users.
• Providing training to end-user.
• Validate any changes in customize.
• Prepared End user training Document.
• Involved in Functional testing and Integration Testing.
• Maintain LOG sheet.
• Assign Permission to users.
• Module test.
• SQL, Windows server Installation.
• Maintenance of computer hardware systems and system assembly.
• Maintain the assets of pc’s and laptops.
• Knowledge of RFID card and Barcode.
• Installation & Configuration of Network printers.
• Manage all the inventory of PCs.
• Active Directory.
• Provided the Remote support & Net meting support using following software Team Viewer, VNC Server, Ammyy Remote Software.
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$6/hr
Total Earnings
$ 0
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