About Me
Proactive Customer Success and Operations with 11 years of proven success in driving customer loyalty, streamlining operations, and building high performing teams. Expert at developing customer centric strategies, resolving escalations, and leading initiatives that boost client retention and operational KPIs. Skilled in data driven decision making, CRM optimization, process improvement, and cross functional collaboration to deliver measurable business results. Committed to fostering strong partnerships, empowering teams, and driving continuous growth.
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