About Me
I am a ServiceNow Developer with 3 years of strong hands on experience in designing, developing, and implementing ServiceNow solutions. I hold the ServiceNow Certified System Administrator CSA certification, demonstrating my ability to effectively manage and configure the platform. My expertise spans across multiple modules including IT Service Management ITSM, Human Resources Service Delivery HRSD, Customer Service Management CSM, and Service Catalog.I have successfully worked on end to end ServiceNow implementations, customizing workflows, developing business rules, client scripts, UI policies, and automation to align with business requirements. I also have experience in creating record producers, catalog items, notifications, and reports to streamline processes and enhance user experience. I am passionate about delivering high quality ServiceNow solutions that improve efficiency and business outcomes.
Thank you,
Prajakta Khamkar,
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