About Me
As a Major Incident Manager with hands on experience in drafting timely updates and resolution reports, I will help you communicate P1/P2 or critical incidents effectively to stakeholders—whether technical or business audiences.
What I Offer:
✅ Real time incident update emails
✅ Final resolution summaries
✅ Custom templates or structured reports on request
✅ Clear, ITIL aligned communication style
✅ Fast delivery and revisions included
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$23/hr
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