Pooja Verma

I am an experienced retail and fashion professional with over 5 years of experience in retail management, store operations, customer service, and fashion merchandising. Currently working as an Assistant Store Manager at Phase Eight, I oversee daily store operations, staff management, training and development, visual merchandising, customer handling, and client relationship management while ensuring retail KPIs and sales targets are consistently achieved.

In addition to retail management, I also have experience in fashion buying and merchandising, with a strong understanding of fashion trends, product selection, inventory planning, and customer preferences. My expertise includes team leadership, sales growth strategies, luxury customer service, and creating visually appealing shopping experiences that strengthen brand image and customer loyalty.

I am passionate about fashion and retail excellence, with a professional, results driven approach focused on delivering exceptional customer