Pooja Joshi
New Delhi, India
Customer Experience Manager – Fintech & Technology Specialist
-
Local Time - 01:31 PM
About Me
Accomplished Customer Service Professional with 7+ years of experience in leading and optimizing customer support
teams within the fintech and technology sectors. Adept at managing multi channel communication strategies, training
and onboarding new hires, and leveraging customer feedback for continuous improvement. Proven track record in
boosting customer satisfaction scores, reducing call handling times, and enhancing overall customer experience
through data driven strategies and cross functional collaboration.
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$11/hr
Total Earnings
$ 0
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