Bengaluru Area, India, India
Consultant, IT Processes & Shared Functions
0 Feedback
Local Time - 07:54 AM
About Me
Delivering value through improving agility, quality, and reliability.
Processes dealt with: Service Request Management, Knowledge management, Change Management, Problem Management, Configuration Management, Asset Management and Incident Management. Also have on hands experience with Transition and Project Management.
Specialties: Knowledge Management, Documentation Creation and Control, GAP analysis,Process re-engineering,Technical Evaluation of IT infrastructure, Interfaces built in to tools, Management of Information, Reporting. Service Transition, Service Offerings and Agreements , CSI, ITIL Process Compliance - Change and Configuration Management, Business validation Testing and User Acceptance testing.
Tools used: HP Service Center, HP Service Manager version 7 and 9, HP Asset Manager, HP Quality Center, Nimbus Control, JIRA. Service NowBasic Know how, Service Desk Plus, MEGA
Explore & Appreciate my Work
Phani Savithena has not added any portfolio
My Project History & Feedbacks
My Endorsements
Phani Savithena hasn't been endorsed yet
My Education
Work Experience
Certifications
$29/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by city
Copyright © 2024 | Truelancer.com