Peter Macharia
Nairobi, Kenya
Hotel Booking & CRM Support | Digital & Technical Assistant
Local Time - 05:29 PM
About Me
I am Peter Njau Macharia, a dedicated and reliable Customer Service professional with a strong background in hotel booking support, IT solutions, and digital communication. I specialize in handling customer inquiries, managing online reservations, resolving booking issues, and ensuring smooth and professional service for clients in the hospitality industry.
With proven skills in Microsoft Excel, CRM systems, and troubleshooting software/hardware issues, I bring both technical and people focused strengths to every project. I am detail oriented, fast learning, and committed to delivering accurate and timely support that enhances the customer experience.
Whether you need help managing hotel bookings, responding to guest queries, or streamlining reservation processes, I’m here to provide efficient, friendly, and professional service.
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$57/hr
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