Perico Mesina

I am Perico Mesina, with extensive 10 years of experience in Business Process Outsourcing BPO, Ive garnered invaluable expertise across various sectors including financial, telecommunications Telco, and insurance. In my role, Ive likely developed a diverse skill set ranging from customer service and sales to back office operations and data management. My tenure in BPO indicates adaptability, as youve likely navigated through different client requirements, technologies, and workflows. My experience may have also honed my problem solving abilities, communication skills, and ability to thrive in fast paced environments. Given my background, I likely possess a deep understanding of client needs and expectations, along with strategies for delivering high quality service and meeting key performance indicators KPIs. My journey in BPO has likely equipped you with insights into optimizing processes, enhancing efficiency, and driving results, making a valuable asset in any BPO setting