
About Me
Many teams struggle with slow response times, scattered data, and manual processes that limit productivity and frustrate users. I help businesses solve these challenges by designing clear support workflows, building organized CRM systems, and automating repetitive tasks.
I’m a Customer Support and CRM Specialist with experience helping businesses deliver seamless customer experiences while building efficient systems that support growth.
I’ve worked in fast paced fintech and digital environments, supporting users, resolving complex issues, and translating business needs into structured workflows and scalable systems. My background in CRM building, automation, and project management allows me to bridge the gap between customer support and operational efficiency.
I specialize in customer support operations, CRM building, workflow automation, and project management using tools like Airtable, Zapier, Make.com, Asana, ClickUp, and Monday.com.
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