Paula Junior
Cape Town, South Africa
Multilingual Virtual Assistant & Customer Service Specialist | Travel,
Local Time - 11:01 AM
About Me
Hello! I am a dedicated and detail oriented Virtual Assistant and Customer Service Specialist with a proven background in tourism and client relations. Fluent in English, Portuguese, and Spanish, I excel at providing seamless remote support to a global clientele.
My core skills include:
Administrative Support: Meticulous email management, itinerary planning, calendar management, and document preparation using MS Office.
Customer Service: Expert in advising clients, handling inquiries via email and chat, and ensuring high satisfaction to build loyalty and trust.
Communication: Clear, professional, and timely communication in multiple languages to serve international customers effectively.
Organization: Superior time and task management, allowing me to work efficiently under pressure and meet deadlines reliably.
As a former Travel Consultant, I honed the ability to manage complex bookings, create customized solutions, and collaborate remotely with teams and partners.
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$14/hr
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