Lagos, Nigeria
Customer Service Personnel and Client relationship manager
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About Me
I am a trained and seasoned customer services personnel with over 6 years experience in both inbound and out bound calls, I have worked for integrated companies such as Heritage Bank Limited and Mtnn Nigeria.
I was the Key Account Manager of Jumia Nigeria. In this role I focused on B2B marketing, although I have done extensive B2C. Successes included creating a social media and online advertising campaign that generated enormous media buzz.
Currently I am the Client Relationship Manager B2B at Nova Track Limited, which is basically a supply chain and logistics technology based industry. I have provided data driven insights that has improved our Client Retention rates using data gathered across trusted platforms in the industry.
I know that the client’s business comes first, and I never try to impose my ideas on others. Instead, I spend a lot of time understanding the business and the audience before suggesting ideas.
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$150/hr
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