About Me
Are you ready to elevate your business with the help of an excellent VA?
Hi! My name is Paola Hizon. I understand you need someone who can work in a fast paced environment with little guidance and an experienced customer service representative.
From assisting clients over the phone, organizing client information, managing schedules for market research, and identifying new business opportunities, my skills allow me to thrive in fast paced independent environments that let me put my time management and organizational skills to use. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off site support and generating optimal productivity and success for businesses.
Highlights of my experience include…
Performing extensive support functions—including assisting customers over the phone, through chat and email — A happy customer leads to good feedback and good feedback means revenue for our company!
Additional skills are as follows:
Customer Support over the phone, chat, and/or email
Outbound cold calling
Appointment setting
Lead generation and nurturing
CRM management
Database management
Concierge services
Administrative Support
Email Management
Communicating consistently via phone, email, and Skype, ensuring reliable ongoing contact throughout the day. Communicating with teams, sending newsletters, and coordinating general operations—while maintaining a consistent level of professionalism and accuracy.
Demonstrating proficiency in a wide array of software programs, including social media channels which are recently added skills I attained during pandemic.
Balancing multiple tasks within time sensitive environments while providing top level organization and interpersonal skills.
With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. I welcome the opportunity to discuss this position and my qualifications with you further. Thank you for your consideration.
That being said, if you would like to know more about me and what else I can do, below you will
see a link to my online resume and some of my works and accomplishments as well.
Other qualities I possessed
• Good communication skills and good command of the English language.
• Wide range of expertise in customer service support phone, chat, email
• Passionate when it comes to helping people. My love language is service.
• Great leader and motivator for the team.
• Quick learner and can easily adapt to any difficult situation.
If you believe I am qualified for the job and ready to take your business/company to the next level, please don’t hesitate to send me an email or send a message through Upwork, I’d be glad to know more about your company and how I can be of use to you!
I'd be more than happy to get on a call with you at any time. Thank you!
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$5/hr
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