Ozair Khan

Working as a Leader in a Global Data Bank.

Duties:

Supervising the day to day activities of a team.
Driving operational efficiencies, raising customer service levels & cutting costs.
Implementing lean Ideas and enhancements in relevant in-house applications.
Identifying and completing client driven data audits with the team and also looking after the completion of pro actively suggested Data Audits by the team members.
Organising work load, allocating tasks, tasking team on a daily basis.
Managing team KPIs and individuals' performance to make sure Enterprise Goals are achieved.
Ensuring all administrative records are completed accurately.
Ensuring professionalism & high quality is continually maintained.
Effective communication with Data Vendors and internal teams providing support to company clients.
Preparation of relevant reports and documents for senior managers.
Identifying areas of the business where improvements can be made.
Taking care of site level departmental administrative responsibilities.
Providing guidance and opportunities to the team members relevant to their Career Development Plans.
Monitoring attendance and performance levels of my global and on-site direct reports.
Ensuring compliance with all company policies and guidelines.