Lagos, Nigeria
Retail Credit Risk collection/Customer Success officer
Local Time - 12:09 AM
About Me
An astute Collection Officer with over three years customer success related experience in the financial services industry. Exceptional in delivering strategies in resolving customer’s queries, delivering support and ability to maintain a positive, empathetic and professional attitude towards customers at all times. Highly proficient with Microsoft office, excel, and analysis, great strategic planning, and interpersonal skills. Swift at elevating performance throughout all areas of accountability by designing and Implementing robust improvement strategies. I use tools such as SQL, Python and power BI to make presentation, provide insight from data and aid informed decision making.
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