Onuoha Chidimma

As an IT Support and Customer Service Specialist, I help businesses streamline their operations by providing seamless technical support and administrative assistance. With a background in managing customer inquiries, troubleshooting issues, and handling administrative tasks, I ensure smooth workflows and customer satisfaction.

I specialize in:
IT Support: Solving software and hardware problems, assisting with remote troubleshooting, and providing technical guidance.
Customer Support: Handling customer inquiries via live chat, email, and phone with a focus on resolving issues efficiently and professionally.
Virtual Assistance: Managing emails, scheduling appointments, and organizing tasks to optimize productivity.
CRM Systems: Expertise in tools like HubSpot, Freshdesk, and Trello to manage customer data, track interactions, and resolve tickets promptly.

Whether you need help organizing workflows, managing customer support, or providing technical assistance, I’m here to help!