About Me
I am proficient and highly motivated with great customer service skills. I have had over two years work experience as a customer service representative in the financial industry and sales market. Proficient in CM tools like Zendesk, Tidio and Shopify. I also have expertise in Google applications, Microsoft Excel and Microsoft Word. In my previous roles, my responsibilities include answering high volume calls inbound and outbound, reply to emails, chats, attend to bulk tickets, addressing clients inquiries, providing product information, collecting feedback and resolving complaints. I possess strong written communication skills, multitasking abilities, problem solving prowess and adaptability in fast paced environments.
I am very empathetic and professional towards clients, and I pay rapid attention to details.
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$10/hr
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