About Me
I have always had a passion for providing solutions to peoples problems which has enabled me to earn their trust and respect. I am always to do that because of my good communication skills. Communication is the ability to express ones ideas and thoughts to other people using expressions, words or actions. It has enabled me to build a strong rapport with customers, have a good product representation and appropriate follow up.
The aspect of customer service is very important. The customers are the soul of business. We have to make sure they keep coming back! It is the process of offering assistance to all the current and potential customers which invariably translates to revenue generation. I responded to emergency calls, performed preventative maintenance and provided a positive customer experience.
I respond to and resolve customer queries through phone, email or chat, I identify customer needs, report product malfunction, monitor customer complaints on social media platforms and
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$200/hr
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